24 Hour Key Plumbing

Chris N.

As seems to be a common theme in these reviews, this guy no showed me. I only wish I had read these reviews before I called him. Not only did he no show me, but he failed to even return 2 of my phone calls before I decided to call someone else. I see there are some good reviews in here too, but it seems like it's about a 50/50 shot. That's pretty ridiculous for a plumber.

Sean D.

Called and spoke with Bobby about trying to get a same day service call since our water heater had gone out a few days ago and our home warranty company was taking forever.

Bobby was very helpful over the phone and even offered some advice on getting the burner lit again. Will definitely use them for plumbing going forward!

Amber C.

If I could give a ZERO I would.
I paid Bobby Key of 24 Hour Key Plumbing $280 to replace a faucet in my back yard because the handle dripped.
That was less then a month ago. My husband and I both have been trying to get him to return our calls because it still drips. When he did finally answer he promised to come out. Big surprise he was a no show.
So thank goodness I used my credit card. I just called them and they a taking the money back from him.

Tim M.

Can't recommend Bobby enough. Tried to do my own repairs to a hot water heater. Turns out I needed a new one. He was very honest and asked questions specific to my problem. He quoted me a price and installed next day. He was on time and got it done quickly. Price I paid was what was quoted. He even removed the new parts I put on the old unit so I can return them! He's my new go to plumber

Mike D.

Called on Thursday night and scheduled for him to come between 11-1 on Friday. As it got close to 1:00, no show. Called and he said he made a mistake with scheduling and came in about 15 minutes. He spent 25 minutes to fix what I thought the leak was. But, before he left, he never verified that this was, in fact, the only leak. There was a major leak just below where he fixed. I couldn't get a hold of him on Sunday. This resulted in me having to call someone else to fix another leak. $350 wasted.

Petra J.

Spoke to Bob at 12 pm. He said he will be to my house in 2 hours. No show, no call. Called 3 hours later, he said he will be there in 45 minutes. 6:30 pm no show or call. So disappointing!!!

Connie M.

Scheduled with us 2 times to fix our plumbing. Backed out at the last minute both times. This was over a weeks period.

Andrew H.

I had a major problem in my house that needed a plumber that morning.
Bob Key answered my phone call right away.
He was able to help me within 1.5 hours, faster than 4 other plumbers took to call me back.

Would recommend to anyone!

David A.

Bobby came out around 12pm on a Saturday for a leak we had. Good price, great knowledge. He had to cut and solder a pipe and still finished all in about an hour. Would definitely recommend.

Audrey W.

My pipe burst in our rental house and the entire first floor got flooded. I needed a plumber right away. I first called Legacy Plumber, which I used several times in the past, but was always so put off with their "up-front" pricing. They wanted a $50 charge to come out, then a charge to find the leak at some $50 per quarter hour, then they'll give me an estimate for the repairs. I was looking at $200 already before they even touch anything. Thankfully I found Key Plumbing. He responded quickly and came out promptly when he said he would, which was that day. He located the leak right away & made the repair. His pricing was reasonable and no-nonsense. He was very experience and knowledgeable, which I appreciate and will definitely use again in the future. If you care about his bedside manner- I thought he was super friendly (in a professional way). Overall a great plumber!