20/20 Plumbing & Heating

Vanessa R.

We have had Aaron come by a couple times already for our bathrooms and he's always been very polite, quick, and responsive every time. Sad to hear he's leaving but glad we got to experience him and his hard and to the point work.

Bob O.

Kitchen ceiling leak. Gene found and fixed the leaking pipe, and minimized the hole he had to cut in the ceiling to find and fix. Very clean work. Very respectful of property. Friendly service. Highly recommend. I have a new construction home built by Tri Pointe five years ago, and I'm the original homeowner. Tri Pointe still honored their promise to make things right, even outside of normal warranty periods. Tri Pointe called 20/20 and Gene was very responsive. The drywall person from another company fixed the ceiling to the point I can't tell there was ever a problem. Well done 20/20 and Tri Pointe Homes.

Kathleen H.

20/20 is great! It was easy to schedule the technician to come out, they're customer service team is top notch. The technicians are super knowledgeable and professional. They re-piped my whole master bath and were an integral part of my master bath and guest bath remodel. Any issues after the project was finished, they were happy to come fix, no questions asked. They also helped to update my heating and A/C system and reroute some ducting. It was a great experience working with them. I would 100% recommend their services.

Ming Z.

Today Gene from 20/20 plumbing & Heating was over to fix our plumbing issues and he has been such a great help. He definitely knows what he's doing and he's efficient! He even helped to fix my shower. Can't thank him enough for all the plumbing works he did today!

Mike B.

Gene and Ricardo came by the fix the drip sound which actually ended up being something called ""thermal expansion"". I'm glad they fixed the issue and even more glad it wasn't a leak

Corinne B.

We could not get the kitchen faucet to produce hot enough water in our newly built home (TriPointe, Atwell). The builder sent Gene of 20/20 Plumbing to troubleshoot our issue and he was great. He took the time to optimize the settings that he *could* change and gave me instructions on how to have the product manufacturer walk me through settings that he could not change due to liability issues (I wanted to crank up the water heater beyond 120 degrees). I now have the proper pressure on that water line and have my water heater set at 130, my issue is solved. I will definitely use 20/20 again.

Cynthia G.

Gene performed service on my new Tankless Water Heater that was nonoperational. He voluntarily took the time to explain steps he was executing to trouble shoot and resolve the issue. Additionally, he allowed me to use his tools to hookup my washing machine. Gene is to be commended for providing outstanding customer service above and beyond the call of duty.

Thank you Gene and 2020 Plumbing and Heating for same day service.

Cynthia Garrett

Briana B.

Gene was AMAZiNG! He was available right away when my water heater when out in the middle of a storm. With 4 kids and a baby, I went into panic mode. He was able to get it fixed within 15 minutes!!!! Also, this happened after hours. So being able to find him was a blessing! I definitely recommend this company!

Steve M.

Absolutely PATHETIC!!!! We are 1 year in new construction with a 10 year warranty and these a***####es will not even fix their pathetic work. In the 40's and we have no heat!!! And due to a pissing match between the builder, Lennar Homes, who also sucks, we can't get a tech out to fix our heat or Air. They are pathetic, the system has been a f'****%%% mess.from day 1 and now they leave us hanging with no heat and a 3 year old in my $1.4M home??? What a bunch of jerks!!!!!

Christopher L.

Got a water leak on my PRV and Gene came and save the day! Very Friendly and an awesome attitude and he knows what he's doing at his Job! Differently be call Gene again when I have another issue.