20/20 Plumbing & Heating

Corinne B.

We could not get the kitchen faucet to produce hot enough water in our newly built home (TriPointe, Atwell). The builder sent Gene of 20/20 Plumbing to troubleshoot our issue and he was great. He took the time to optimize the settings that he *could* change and gave me instructions on how to have the product manufacturer walk me through settings that he could not change due to liability issues (I wanted to crank up the water heater beyond 120 degrees). I now have the proper pressure on that water line and have my water heater set at 130, my issue is solved. I will definitely use 20/20 again.

Cynthia G.

Gene performed service on my new Tankless Water Heater that was nonoperational. He voluntarily took the time to explain steps he was executing to trouble shoot and resolve the issue. Additionally, he allowed me to use his tools to hookup my washing machine. Gene is to be commended for providing outstanding customer service above and beyond the call of duty.

Thank you Gene and 2020 Plumbing and Heating for same day service.

Cynthia Garrett

Briana B.

Gene was AMAZiNG! He was available right away when my water heater when out in the middle of a storm. With 4 kids and a baby, I went into panic mode. He was able to get it fixed within 15 minutes!!!! Also, this happened after hours. So being able to find him was a blessing! I definitely recommend this company!

Steve M.

Absolutely PATHETIC!!!! We are 1 year in new construction with a 10 year warranty and these a***####es will not even fix their pathetic work. In the 40's and we have no heat!!! And due to a pissing match between the builder, Lennar Homes, who also sucks, we can't get a tech out to fix our heat or Air. They are pathetic, the system has been a f'****%%% mess.from day 1 and now they leave us hanging with no heat and a 3 year old in my $1.4M home??? What a bunch of jerks!!!!!

Christopher L.

Got a water leak on my PRV and Gene came and save the day! Very Friendly and an awesome attitude and he knows what he's doing at his Job! Differently be call Gene again when I have another issue.

Diane M.

Just had Gene here. Had a toilet that would not flush. He understood and fixed the problem in no time. Very knowledgeable. He then went out of his way to replace a second toilet seat that was scratched. He also checked the water pressure from my tankless water heater to make sure it wasn't too high or too low. Highly recommend 20/20 Plumbing and don't forget to ask for Gene.

Ti H.

We saw water under the sink but didn't know where it came from. Gene detected and fixed it very quickly! He is polite, professional and patient. (He showed me where the problem was and explained how he fixed it.) Also, my brand new bathtub faucet has a dripping issue that a previous plumber claimed was ""normal"" and didn't even bother to fix it! Gene was fixing it, went up and downstairs, shut the water valve several times to make sure he nailed the problem. He works very diligently, great attitude, very respectful, efficient and professional! Thank you, Gene. You deserve 5 stars and a raise!

Mia V.

This morning Gene Gallegos came over to inspect our mysterious leak under the sink. We previously had two different teams over and they had no clue what the leak cause was. Our guy Gene found it less than 5 minutes! So glad he came over and fixed it for us within 15 minutes. Great and efficient guy! Will be calling again for future repairs and 100% recommend for quick fixes in OC!

K B.

We had Gene Gallegos come out because we had some faulty toilets. We wore PPE, & was polite & very thorough. He used his auger & cameras and found and removed some left behind construction debris! I'm sure he saved us tons of money in the future. Thanks for excellent customer service!

Bull C.

They were the most unprofessional group of people I ever had working in my house. It cost me over $1,000 to hire a different company and correct the work and damage they caused. Hire them at your own risk. You have been warned.