1st Call Plumbing & AC

Kirk D.

Highly recommend! Friendly professional folks, great communication, reasonable prices, and fast completion. They work hard to do everything right. Will absolutely call for future needs.

Lloyd S.

it was one of those Yelp moments when you know why the plumbing co. you picked to fix/replace a kitchen faucet consistently gets 5 stars for their work. Professionalism. 1ST Call Plumbing did not disappoint. Chris Muha & Tate his assistant showed up to help. 1st off they fixed the problem of the faucet just by checking the release mechanism, but what was really impressive was my wife had seen a modern design she liked. Whala!! 1st Call Plumbing had one in stock. Chris & Tate had finished up in no time, now for some dirty work. heh, Thank you 1st Call Plumbing.

Melanie K.

They were open on July 5th even though it was a Holiday. They came out and installed a new a/c the next day. Helped me set up a loan. When I had a problem they sent out a representative the next day explained the problem and fixed it within an hour.

Mark K.

Awesome customer service!  Dealing with a few things on a very busy Monday and turning Moen Chateau (Plastic) Knob Handle to stand-up shower produced no hot water for my spouse. No time to deal with issue, I called 1st Call Plumbing Heating and Air in the morning and the plumber team of two came later that afternoon, evaluated the situation and removed broken Plastic Knob Handle that had been previously installed with new Posi-Temp Valve Stem in July 2018, but a competitor installer would not install new Chrome Lever Handle as was requested by Homeowner and the type of Lever Handle that had been previously installed for 15 years in that shower.  Plastic Knob Handle lasted 3 years!  Homeowner installed new Moen Chrome Posi-Temp Shower Lever Handle at recommendation of 1st Call. Well done!

Phil C.

I am a bit conflicted about this review. First called 1st call back in April. They sent out Reno to replace a shower valve and replace our shower pan. After Reno left we discovered he had damaged our bathroom counter to the point it needed repair or replacement. Karl came out and agreed to have it fixed. While he was here he discovered the new shower valve was leaking. Reno and crew didn't do the job right. Karl fixed it and the owner John got our counter top fixed. So far so good. BUT.......when the dry walkers came to start repairing the shower walls they discovered that Reno had placed the pan in the wrong spot, making it impossible for them to do their job. 1st call sent someone out right away but he did not do any repairs. Instead they put us off two more days. We were promised it would get fixed today yet here we sit. Promises are all we have meanwhile their, or I should say Reno's ineptitude is causing a two week delay in our repair. I really appreciate them promising to fix their mistake, but promises aren't getting the job done

Laurie O.

Always friendly and quick to respond. Not 100% sure on how competitive they are but I'm happy with services provided

Belinda G.

I can't say enough good things about First Call Plumbing, Heating & Air!

First Call was recommended to me by a friend after I sent out a distressed email that I had had two plumbers look at a mainline stoppage in my house and had completely opposite diagnoses. One told me it would be $15,000 to fix my plumbing; the other told me that it was the city's problem and to call them.

My friend recommended that I call First Call. She said that they we're honorable and would get my plumbing fixed quickly and at a reasonable price. I made the call and spoke with Ryan in the front office. He listened to what I had to say about my experiences and then apologized that I was treated so poorly and got such confusing information. He promised that they would send somebody out that evening - this was 5 o'clock on a Friday - to see if they could open up the plumbing and find out what the problem was. I had been three days without being able to use my shower, my toilet, or run water as everything was stopped up in my house, because I waited for the city to come out and check "their side" as the second plumber said the blockage was past my property.

Bob, and his apprentice Anthony, showed up at my house and got to work right away. They had to use three separate pieces of equipment to clear out the blockage in my mainline. It was well after dark, but they did it. Bob was then able to use the camera to show me that tree roots had broken my mainline from underneath it and said that it would have to be replaced.

This was the same thing that the first plumber had told me, but he could not clear my line, so the camera that he used was completely underwater not showing me anything, just assuming that a tree was the cause. He also said that it would be $15,000 and that I would have to take down my crepe myrtle tree to fix the line.

First Call said that they could replace the pipe the following week. I would be able to use all of my plumbing, just to be careful about the volume I put through the pipe. Also, they could replace it, route the new line around my tree (so I didn't have to cut it down) and were almost 1/3 of the price of the first plumber.

The following week the excavation crew showed up, as scheduled. They were awesome! They had a great time, you could tell that they liked their job. They were polite, efficient, and very careful with my yard. When they left there was a trench from my house to the street, but they had everything covered. They left tarps with rocks to hold them, covered the trench with boards so that it was safe and they put caution tape around my entire yard so not only me but anybody else would be safe and know that there was danger.

The next day, sure enough Bob and Anthony, with their team showed up to replace my mainline. They connected everything, saved my tree and I was back in business.

Once it passed inspection by the city, the excavation crew came back and covered up all of the pipe, they reconnected all of my sprinkler system and left my yard with a single strip of dug up dirt down the middle of it, up to the house.

I got a follow up call from First Call the next day to make sure that everything was fine, in working order, that I was satisfied with the work that was done and that my yard had been left as I expected.

I cannot recommend this company enough. My experience was above and beyond what I've ever had with a plumber. I now know why they're called First Call - they will always be mine.

Carole D.

Price gouging at its finest!! Plumbers didn't introduce themselves. 3/17/21 Charged $1425 for replacing 10 feet of galvanized pipe with pex in less than two hours. Didn't check pressure and left and I still didn't have water!! That's $650 an hour for burst pipes! Then quoted another $1300 to come blow the lines out and told me to change every fixture in my house. 3 LICENSED PLUMBERS told me it shouldn't take cost more than $500. I had to call another plumber to clear my pipes inside. I asked for a partial refund was told no. Then their lawyer called me and offered $300 to shut up and go away. See you in small claims court. What a joke of a company, Aramendia should have stayed retired. Buyers beware!! I wouldn't give any stars if I could.

Darin J.

I had water pipes that burst with the Texas Snow Storm, Uri. I called 1st Call Plumbing because they sent me a flyer, and represented themselves as a "Family Owned" business. When the technician came, my "Free Estimate" was a contract he presented at the curb. $175.00/hr. for leak detection with a 4 hour minimum ($700.00) and a repair cost of $595.00/hr for repairs with a 4 hour minimum ($2,380.00). Then there was the cost of the plumbing parts. This was a contract for over $3,000.00 and they had not even looked at my broken pipe! There was water leakage in my wall but the service technician said he would not be dealing with that. He would be doing a "deversion" to get my water back on. I would need to call someone else to deal with the dry wall and water leakage in the wall. I hadn't had water in my house for Two weeks, and he said "Other People Are Paying It " Wow! I declined to sign their contract, and called the owner, John. He claimed this was not how his company did business, but they sent these contracts to my email, and had a recording of my conversation when I called for a service request! I'm going to wait a few more weeks to get a reputable plumber who really cares about people and does not treat their customers like a business opportunity.

Carlos C.

Another casualty of the polar vortex event 2021! Great customer service and due to the high demand for plumbers, I was kept informed as to when to expect my turn. I was called to verify I still needed a plumber and told they could be at my place within 30 minutes. Anthony and Reno arrived under 30 minutes, friendly, and both wearing face masks following the COVID-19 precautions. I had two broken pipes and the repairs were promptly completed. The water was turned on and they check for other leaks, luckily there were none. If I need a plumber in the future, I will definitely be calling 1st Call Plumbing Heating and Air.