1-Tom-Plumber

David W.

DO NOT USE, would give negative stars if I could, you better believe I'll be posting my experience to every local social media REI group and then some...unethical, egregious and unscrupulous practices. Quoted for work that was absolutely not necessary wanting me to think my problem was much bigger than it was and tried to charge me 4x what it should cost to fix the original issue. Had a second company out, fixed the actual issue in 30 mins and charged me a quarter of the price. Fool me once, shame on you, fool me twice, shame on me. I've let my property management company know. NEVER AGAIN.

John S.

After hours call for one of my tenants. One Tom came right over (within 30 min) and identified the problem. Fixed problem and suggested procedures to keep from happening again. Very helpful. Very professional. Minimized my expense. Tenant very happy.

Karin K.

(Greenville, SC) THIS IS THE VERY FIRST REVIEW I HAVE EVER WROTE. We had leaks in both upstairs bathrooms. One was a leaky toilet, and the other was a leaky cut off valve. So, we call them to take a look at them. We have an older house & I was going to get them to change the cut off valves in both upstairs bathrooms and the wax rings for both toilets. One of the showers need the hot & cold handles & valves replaced. So, we had them come & give us an estimate. When they showed up my wife wanted them to also do the wax ring & cut off valve for one of the bathrooms downstairs. So, he starts downstairs & we told him what we want done. I was thinking 4 to $500, he worked up an estimate of $1,650. We were going to get done anyway but the issue is, when he told us the copper pipes will eventually have pinhole leaks in them so, he offered to replace them for $2800. Like I said earlier, we have a 50yr old house and all our pipes are copper. So, he thought we should pay him $2800 + give them the copper I estimate @ 8 to $9000 worth of copper. That was a red flag. Please get a second opinion when using these guys. I got this great guy named Honest John to do it for half the price $1400 + all the copper.

Jennifer O.

Willie was so knowledgeable, very efficient, and got the job done. He gave us an estimate before he started. I knew exactly what to do. I would use him again, and highly recommend the service.

William W.

The other day I wrote a review on a quote given to me by 1 Tom Plumbing I made a mistake on the review. The actual quote was $3200.00 for a new 40 gallon tank, not $2300.00 Sorry for the mistake. You see how ludicrous the quote actually was

Ivette D.

When calling 1-Tom Plumber , I was highly impressed with the person answering the phone and received an appointment the next day. Willie came over and was fabulous and quickly fixed our sinks. I will definitely use them again. Thank you.

Tim D.

I needed help with some documentation for the insurance company as our policy renews. Willie came out and walked through everything I needed. Talked me through the whole process along the way! Willie was friendly, engaging and informative. A total professional and just a good guy. This is the reason that 1 Tom Plumber is always my first call. They are the best.