1-800-Plumber +Air

Evelyn O.

Booked this company and they came out and did a great job unclogging my sink. I have a clogged AC line I called a AC company and I was told that I need a Plumber to unclog it so because 1800plumber did such a great job the first tim I called them back. They scheduled me for 6/15/20 from 12-2 I took off from work so I could be there. Here is why they only got 3 stars. The morning of my appt they called me and said that the technician couldnt make it and they tried to schedule me for the next day. I explain to her that I couldnt because I have to work and I ask could someone else come out, all I got was a I'm sorry. They inconvenienced me and I was not happy at all. Now I have to call around to see if I can find another company to come out today to unclog my AC line. They have lost a customer and I will not refer them to anyone. Wasting my time is not a option for me.

Mike R.

I have copied and pasted my Google review to this site also since my review is rather long.
I am very busy and hardly ever take the time to do reviews but I felt compelled to do this one based on my first time experience with this company. I had a plumbing issue happen at 5 am that I thought was going to require a new water heater and was dreading having to find a plumbing company without much time to research several of them. I went on my neighborhood Nextdoor app. and saw some positive reviews so I went further and looked them up on Google and found some really good reviews there also. I called them at 8 am when they opened and was given an appointment between 2-4 pm, got a call just after 2 stating that Chad was on his way. I also received a text withing a minute after the call with a picture of Chad and a link to track his time and distance to my house. Chad and his assistant were very professional in every aspect and looked over my situation and answered all of my questions. I was fully expecting to be sold a water heater and probably would have approved it since I am not a plumbing expert but instead got an estimate for $291.00 before any repairs were made. I was told that the issue was a valve that was causing my all of problems and not the water heater. I was very surprised and happy with this news and so was my wallet. They did inspect my heater and told me that it is 15 years old and should be replaced soon based on they age and gave me some options but never any hard sell or pressure. I know many of these professions have a reputation of trying to really stick it to people but I can honestly say that this company did not and I will most definitely recommend them and use them for any plumbing needs in the future, including my new water heater. Thanks!!!

Tom E.

We have used 1 800 Plumber of Pearland several times, for a couple of water heaters (tanked and non-tanked), as well as drain issues, and they have provided excellent service on all occasions. Good work, they keep the site clean, and they are honest and fair. Great people with which to do business!

Tom E.

Adeline D.

Very professional! Our plumber Mason is very knowledgeable and friendly. He answered all my honestly and clear about all the options available for my garbage disposal problem. I am very happy with the service provided and will definitely used this company with any future plumbing problems.

Susan C.

referral through home advisor.

Arrived on time, looked at scope of work, left, said would contact me with written estimate.

Someone called that night and when told to please call next day as I was already in bed, hung up.

Haven't heard from them since.

Not impressed.

Penny G.

I had 1 800 Plummer (Pearland) to my house this morning. The guys did a quick and fabulous fix on my outside faucet. They did it in a short amount of time. They were courteous and pleasent. They also did cleanup of the cut out they had to do to fix the problem. Great work great time thus saving me labor costs. The over all price was less than I thought it was going to be. Thank you so much. I now have a new Plummer that I will use hopefully not for a long time but they are there if needed. Penny Gibson

Pat H.

I cannot say enough good things about 1-800-plumber in Pearland. We had a floor drain back up in our laundry room last night. We tried all the usual, Liquid plumber, snake, plunger. The more we worked on it, the worse it got. We called 1-800-plumber for 2 reasons, they have been recommended by our neighbors & they received glowing reviews on Angie's list. They came out, assessed the situation & got it all cleaned out in no time. I will recommend them to anyone that asks.

K A.

I chose 1-800-Plumber because of the Yelp reviews - and they managed to exceed all my expectations. My lawn guy told me a pipe was leaking badly on the outside of my house and showed it to me. I didn't even know what the pipe was for. I called their office on Sunday afternoon, a pleasant and helpful person answered the phone, took my information, told me she would have to confirm with her boss that I was in their area and she would call me back. She called me back in less than hour, told me they could be there Monday between 2 and 4 pm and they would call before they came. Monday came and I got stuck in a meeting until a little after noon; I called them to see if I missed their call; she checked with the plumber, he said no, but would be at my house at 1 pm. He was at my house promptly at 1 pm. He was friendly, helpful and courteous; patient with all my questions (it turns out it was the main water supply to my house!); told me exactly what needed to be done, how long it would take and how much it was (which was extremely reasonable). He did the job neatly, explained and showed me everything he did and made me feel like I made a good decision in picking them. I can't recommend them highly enough (and wish to high heaven I knew about them when I was remodeling my bathroom). They are now in my contacts under "Plumbing" and will happily recommend them to my neighbors!

Rache B.

We have used this company for about 3 times already. Twice for a clogged sink and once for a leaking sprinkler in the garden. They are very friendly, helpful and accommodating. I felt that they just charged me right for their service. Their scheduling person is also great, trying to squeeze our request always within the day. Today, we called because our water heater was not starting. At first they said they had a full schedule today but after a few minutes called us back and said they can come in the afternoon. When they came, the guy looked at our water heater, and restarted it in less than 3 minutes. It was a super easy fix, but unfortunately, my husband and I could not figure it out. So I thought he would still charge us a minimal fee just for the trouble of coming up to our house. To my amazement, he said not to worry about it! I was so happy because I really thought we were gonna spend a fortune to actually replace the water heater. Thank you for not ripping us off! This group of people is awesome!

Ricardo D.

Awesome team of people! Very organized and knowledgeable. Easy to work with. We definitely recommend them to anyone we know. They have always been very fair and efficient. Great experience.